Return Policy
At Metal Fun, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a straightforward 30-day return policy to make things right.
π 30-Day Return Guarantee
You may return your item within 30 days of delivery for a full refund or exchange β no questions asked.
β Return Conditions
To qualify for a return:
Items must be unused and in original condition
Items must be returned with original packaging (when applicable)
You must contact us within 30 days of delivery to request a return
π§ To start a return, email us at service@metalfun.com with:
Your order number
A brief description of the issue or reason for return (optional)
π Return Shipping Responsibility
Please note:
We do not provide prepaid return shipping labels
Customers are responsible for shipping the return item back to us
Returns must be shipped via your local post office or courier of choice
We recommend using a trackable shipping method, as we are not responsible for lost or undelivered return packages.
π³ Refund Process
Once we receive and inspect your return:
Weβll notify you by email
A full refund will be issued to your original payment method within 5β7 business days
π Exchanges
Need a different item? Let us know when you email us about your return. Weβll ship your exchange item once the return is received and approved.
β Items Not Eligible for Return
The following cannot be returned:
Used, damaged, or altered items
Final sale or clearance items (clearly marked on product pages)
Custom or personalized items
π¬ Questions?
We’re here to help.
π§ Email: service@metalfun.com
π Response Time: Within 24 hours (MonβFri)
Thank you for shopping with Metal Fun β where quality meets creativity, and your satisfaction comes first.